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Some friendly advice from Citizens Advice for Wallingford residents.

Many people have recently seen their energy supplier go out of business during the recent price fluctuations. If you are one of those affected, remember ; the gas or electricity supply won’t be interrupted, so do not worry. Ofgem, the industry regulator, will move you to a new supplier, which usually takes a few weeks. Wait for your new supplier to contact you and explain what will happen. But contact the new supplier yourself if you have not heard from them within two weeks.

Many are seeing their energy bills increase significantly. You can call the citizens advice on 0808 278 7907 and find more help on their website at www.citizensadvice.org.uk and www.caox.org.uk