Accessibility Statement for Wallingford Town Council

This accessibility statement applies to www.wallingford.co.uk (http://www.wallingford.co.uk) and www.wallingfordtowncouncil.gov.uk (http://www.wallingfordtowncouncil.gov.uk). This website is run by Wallingford Town Council.

We want as many people as possible to be able to use this website. For example, that means you should be able to :

  1. Change colours, contract levels and fonts
  2. Zoom in and up to 300% without the text spilling off the screen (not that long URL’s do not reflow and may overhang)
  3. Navigate most of the website using just a keyboard
  4. Navigate most of the website using speech recognition software
  5. Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  6. Change the size of the browser window and the text will automatically reflow
  7. Modify line height and spacing of text (for example by using the Line Height Adjuster extension on Google Chrome)
  8. Change the device orientation from horizontal / vertical without affecting webpage content
  9. Skip to main content using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet (http://mcmw.abilitynet.org.uk/) has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible :

  1. Most older PDF documents are not fully accessible to screen reader software.
  2. Live video streams do not have captions.
  3. There is a limit to how far you can magnify the map on our ‘contact us’ page, which is provided by a third party (Google).

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille :

Email : townclerk@wallingfordtowncouncil.gov.uk (mailto : townclerk@wallingfordtowncouncil.gov.uk)

Call : 01491 835373

Write : Town Clerk, Wallingford Town Council, 8a Castle Street, Wallingford, Oxfordshire

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirement, contact the Town Council via :

Email : townclerk@wallingfordtowncouncil.gov.uk (mailto : townclerk@wallingfordtowncouncil.gov.uk)

Call : 01491 835373

Write : Town Clerk, Wallingford Town Council, 8a Castle Street, Wallingford, Oxfordshire

Please give the nature of the problem and page title or document if possible.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for the Public Sector Bodies (Websites and Mobile Applications). (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) http://equalityadvisoryservice.com/).

Contacting us by phone or visiting us in person


Find out how to contact us at https://www.wallingfordtowncouncil.gov.uk/contact-us (CHECK ACTUAL LINK)

Maybe add – if you contact us before your visit we can try to arrange a British Sign Language (BSL) interpreter.

Technical information about this website’s accessibility

Wallingford Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Website and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 (http://www.w3.org/TR/WCAG21/) AA Standard, due to the non-compliances and exemptions listed below.

Non accessible content

The content listed below is non-accessible for the following reasons :

  • Older PDF files such as meeting minutes and agendas published before 23rd September 2018
  • Videos
  • Content produced by third party or using third party software

Non compliance with the accessibility regulations

We will do all we can to identify content that is non compliant.

Some images do not have text alternative, so people using a screen reader cannot access the information. This fails WCAG.2.1 success criterion 1.1.1 (non text content).

We plan to add text alternatives for all non decorative images by XXXXXXXXXXXXXXXX . When we publish new content we will make sure our use of images meets accessibility standards.

Disproportionate burden

We have not identified any areas that we believe constitute as disproportionate burden.

PDFs and other documents

Most of the PDFs and other documentation on our website are policies, procedures, financial information, agendas and minutes and reports.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 (http://www.legislation.gov.uk/uksi/2018/952/regulation/4/made) if they are not essential to providing our services. For example, we do not plan to fix inaccessible PDFs or other documents :

Any new PDFs or Word documents we publish will meet accessibility standards.

What we are doing to improve accessibility

Wallingford Town Council is committed to improving the accessibility on this website and will do so by :

  • Working with our website Supplier, Aubergine 262, to identify and resolve technical and coding based accessibility issues.
  • We will provide staff training to ensure that all new content added meets accessibility criteria.
  • We will run monthly and quarterly reports to identify and address accessibility issues.

Preparation of this accessibility statement

This statement was prepared 15th January 2021. It was last reviewed on xxxxxxxxxxxxx

This website was last  tested xxxxxxxxxxxxxxxxxxxx. Tests were carried out by both internal systems and our website provider, Aubergine 262.

This statement was prepared on xxxxxxxxxxx
It was last updated on 13 February xxxxxxxxx


We link to some content which is hosted by Modern.Gov
The Modern.gov accessibility statement is as follows:
“The content of this website has been designed to work towards AA standards of the W3C 2.0 Web Content Accessibility Guidelines. We aim to continually make improvements to meet these guidelines. The design and coding of the website has been implemented to support adaptive technologies (such as screen readers and text-only browsers). Maintaining an accessible site is an ongoing process and Civica are continually working to offer a user friendly experience. However, if you have any problems using this web site please let us know via the Modern.gov Contacts page.”