Christmas Closure details / How to contact

South Oxfordshire District Council

Closed from 2pm on Friday 24th December until 8:30am on Tuesday 4th January 2022.

There will be access to emergency support and services during this time (details below).

Wallingford Town Council

We are closed from midday on Friday 24th December until 8:30am on Tuesday 4th January 2022.

To contact us during this time, please use the contact us form on our contact us page or leave a message on our office phone answerphone (these will be regularly monitored during this closed period).

Covid support

If you think you’ll need help and support as a result of Covid -19, please get in touch with the South Oxfordshire District Council Community Hub before it becomes urgent.

Do not to wait until the last minute – call and ask for help now.

There is information on how you can find help and support on the SODC Community Hub pages  southoxon.gov.uk/communityhub

The SODC Community Hub will reopen at 9am on Tuesday 4 January

The emergency out of hours phone number is 01235 422410 for South Oxfordshire

For information and advice on what to do if you if you have Covid-19 symptoms visit the NHS website: nhs.uk/conditions/coronavirus-covid-19/

For general Covid advice: gov.uk/coronavirus 

NHS Volunteer Responders

The NHS Volunteer Responders programme is available to help support those who need it. Volunteers can collect and deliver shopping, medication and other essential supplies and can also provide a regular friendly phone call

If you, or someone you know, or someone you care for would like to register for support from NHS Volunteer Responders during the Christmas period, please call:

0808 196 3646 (8am to 8pm, 7 days a week)

For more information visit:  nhsvolunteerresponders.org.uk/services

Waste collections

Biffa are on hand between Christmas and New Year to answer your waste collection queries

Please call them on 03000 610610:

  • 24 December – 9am-3pm
  • 29 and 30 December – 9am-5pm
  • 31 December 9am – 3pm

For information about changes to your Christmas waste collections please head to the SODC Christmas waste webpage southoxon.gov.uk/christmaswaste

If bad weather means your bin is not emptied, please leave it out for up to three days and we will try and catch up with collections.


If you are at immediate risk of being made homeless while the SODC offices are closed, contact their of hours service, which is available 24 hours a day, 7 days a week.

The number to call for South Oxfordshire is 01235 422410

Emergency Situations

There are details of what to do and who to contact during an emergency on the SODC website: southoxon.gov.uk/emergency-situations

Mental health and wellbeing

This time of year can be hard for some people.

There is help available throughout the Christmas and new year period, please don’t suffer alone.

Details of charities and organisations you can speak to are available on the SODC website.