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The Highways Team at Oxfordshire County Council have launched a new telephone number for Oxfordshire residents to call for urgent out of hours highway related issues if there are concerns about it causing an accident or damaging property. The call adviser will discuss the urgency of the issue and take appropriate action as required.

Out of hours include evenings, weekends and bank holidays.

The new telephone number 01223 849731

Councillor Glynis Phillips, Oxfordshire County Council’s Cabinet Member for Corporate Services, said: “It is so important that people can access help with urgent matters whenever they need it, and this new out-of-hours telephone number will mean help is available at all times of the day.”

During normal working hours, people should continue to call the council’s customer service centre on 0345 310 1111.

If the situation is potentially life threatening, people should call emergency services on 999.

Councillor Tim Bearder, Oxfordshire County Council’s Cabinet Member for Highways Management, said: “In my division we recently had a large tree fall down in the middle of the night completely blocking the road. These things can happen at any time, so it is great news that there is now an emergency number for people to call when they need to report an issue urgently.”

For highways issues that do not require immediate action, residents are encouraged to use the Fix My Street app or complete an online form.